Free Delivery within 5 days & a Lifetime Guarantee.
Terms & Conditions
For website terms, please click here.
1.1 Prices charged will be the current list price on the day on which the Order is placed unless otherwise stated in writing by the Company. The Company reserves the right to change list prices at any time and on any product without prior notification.
1.2 Where the Company’s quotation contains prices which are different from the published price list and the Order is placed within 30 days from the date of the quotation, then the prices shown in the quotation shall be the prices payable for the Goods.
1.3 Unless otherwise stated in the Contract, prices are quoted exclusive of value added tax and sales tax, carriage and freight which will be payable in addition.
1.4 Only one discount code can be used at a time.
2. Delivery Lead Times
2.1 The Company will make all reasonable efforts to deliver all Goods within the period stated upon Confirmation of Order. The Company will not have any liability to the Customer for any delay in delivery.
2.2 An Order will only be considered placed once a Confirmation of Order has been provided by the Company.
2.3 The Customer will be responsible for inspecting Goods upon delivery and it is a condition of the Contract that any short¬age or defect in Goods at delivery are notified to the Company in writing within two working days from the delivery date.
3. Payment Terms
3.1 Where goods are ordered to a specific Customer specification, it is the responsibility of the Customer to verify the specification of the goods as outlined in the Confirmation of Order provided to the Customer.
3.2 If a custom ordered item meets the specification agreed to in advance on the Confirmation of Order, these goods may not be returned under any circumstances.
3.3 Invoices that are not disputed within 20 days of invoice date are conclusively deemed accurate.
3.4 You shall pay the undisputed portion of the fees promptly and provide written details specifying the basis of any dispute.
3.5 For non-stock (bespoke) items a non refundable 50% deposit is payable at point of order.
4. Property & Risk
4.1 The risk of loss or damage to the Goods passes to the Customer upon delivery.
4.2 Any Goods delivered to the Customer remain the property of the Company until payment in full of all amounts due to it from the Customer has been received by the Company.
4.3 No re-sale of the Goods by the Customer shall take place until payment is made in full to the Company.
5. Unexpected Events
5.1 If the Company is prevented from carrying out its obligations to the Customer by a cause beyond its reasonable control, including fire, flood, storm, failures of sub-contractors or transport, industrial action or acts of God. The Company shall not be liable for any failure or delay. However, the Company will try to find alternative ways of performing its obligations where possible.
6. Guarantees & Liability
6.1 The Company will have no liability to the Customer or any third party if the Customer does not comply in all respects with the Company’s instructions in relation to the product.
6.2 If the Customer notifies the Company immediately it becomes aware of any defect in the Goods which appears within two years of delivery, the Company will, at its option, either repair or replace any Goods found to be defective due to faulty manufacture or materials supplied by the Company.
6.3 Where a defect has been notified, the Customer will, if so requested by the Company, return the Goods to the Company at the Customer’s expense. If the Company subsequently confirms that the returned Goods contain defects attributable to the Company, the reasonable costs of re-delivery incurred by the Customer will be refunded.
6.4 The warranties given above will not apply to defects that are due to fair wear and tear, accidental damage or failure by the Customer or any third party to adhere to the Company’s instructions or written recommendations.
6.5 All terms, conditions and warranties implied by law, trade use or otherwise (including but not limited to any warranties as to quality or fitness for purpose) are excluded to the extent permitted by law. The Customer, by entering into the Contract, acknowledges that the only warranties are those given expressly by the Company in these Conditions.
6.6 Under no circumstances will the Company have any liability to the Customer for any loss or damage (whether direct, indirect or consequential and whether in contract or in tort) except as expressly stated in these Conditions. However this will not relieve the Company from its legal liability for death or personal injury which is due to the negligence of the Company.
If the Customer:
a) commits a breach of contract, or
b) fails to make a payment on the due date; or
c) becomes insolvent or has a receiver appointed then, in any such case the Company shall be entitled either to suspend the supply of Goods or, at its option, to cancel the Contract and repossess any Goods for which payment has not been received in full. The Company shall also have this right if it reasonably considers that any of the events mentioned (a), (b) or (c) above are likely to occur.
If any provision of these Conditions is held by a court to be unenforceable, the remaining provisions of the Contract will continue in effect.
9.1 The Company has the right to sub-contract its obligations.
9.2 The Contract shall be governed by the laws of England and Wales.
Any dispute between the parties shall be finally determined by the courts of England and Wales and the parties agree to submit to the jurisdiction of those courts.
All products offered by the Company are supplied expressly upon these terms with no additions or modifications.
Anglepoise.com Website Terms
Anglepoise Ltd ("we or Anglepoise") provide its content on this website (the "Site" and "Site Content") subject to the following terms and conditions (the "Terms").
We may periodically change the Terms, so please check back from time to time. These Terms were last updated on 9th May 2013. By accessing and using this Site, you agree to these Terms.
All content and functionality on the Site, including text, graphics, logos, icons and images and the selection and arrangement thereof is the exclusive property of Anglepoise or its licensors and is protected by English and international copyright laws. All rights not expressly granted are reserved.
The trademarks, service marks, designs and logos (collectively, the "Trademarks") displayed on the Site are the Trademarks of Anglepoise and its licensors. You agree that you will not refer to or attribute any information to Anglepoise or its licensors in any public medium (eg press release, websites) for advertising or promotional purposes, or for the purpose of informing or influencing any third party, and that you will not use or reproduce any Trademark of, or imply any endorsement by or relationship with, Anglepoise or its licensors.
Use of Site Content
Anglepoise hereby grants you a non-exclusive, non-transferable license to access and download, display, and print one copy of the content and functionality displayed on the Site (the "Site Content") on any single computer solely for your internal, business use, provided that you do not modify the Site Content in any way and that you retain all copyright and other proprietary notices displayed on the Site Content. You may not otherwise reproduce, modify, distribute, transmit, post, or disclose the Site Content without Anglepoise’s prior written consent.
You acknowledge and agree that Anglepoise shall own and have the unrestricted right to use, publish, and otherwise exploit any and all information that you post or otherwise publish on the Site in postings, survey responses, and otherwise, and you hereby waive any claims against Anglepoise for any alleged or actual infringements of any rights of privacy or publicity, moral rights, or rights of attribution in connection with Anglepoise’s use and publication of such submissions.
You covenant that you shall not post or otherwise publish on the Site any materials that
- are threatening, libellous, defamatory, or obscene;
- would constitute, or that encourage conduct that would constitute, a criminal offence, give rise to civil liability, or otherwise violate law;
- infringe the intellectual property, privacy, or other rights of any third parties;
- contain a computer virus or other destructive element;
- contain advertising; or
- constitute or contain false or misleading statements.
Anglepoise does not and cannot review all information posted to the Site by users and is not responsible for such information. However, Anglepoise reserves the right to refuse to post and the right to remove any information, in whole or in part, for any reason or for no reason.
Notices of Infringement and Takedown by Anglepoise
Anglepoise prohibits the posting of any information that infringes or violates the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity.
If you believe that your intellectual property right *or such a right that you are responsible for enforcing) is infringed by any content on the Site, please write to Anglepoise at the address shown below, giving a written statement that contains:
- identification of the copyrighted work and/or intellectual property right claimed to have been infringed;
- identification of the allegedly infringing material on the Site that is requested to be removed;
- your name, address, and daytime telephone number, and an e-mail address if available;
- a statement that you have a good faith belief that the use of the copyrighted work and/or exercise of the intellectual property right is not authorised by the owner, its agent, or the law;
- a statement that the information in the notification is accurate, and, under penalty of perjury, that the signatory is authorised to act on behalf of the owner of the right that is allegedly infringed; and
- the signature of the intellectual property right owner or someone authorised on the owner's behalf to assert infringement of the right.
The content and functionality on the site is provided with the understanding that Anglepoise is not herein engaged in rendering professional advice and services to you.
All content and functionality on the site is provided "as is," without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose.
Anglepoise and its third-party content providers make no warranties, express or implied, as to the ownership, accuracy, or adequacy of the site content. Anglepoise shall have no liability or responsibility for any information published on linked websites, contained in any user submissions published on the site, or provided by third parties.
Neither Anglepoise nor its third-party content providers shall be liable for any indirect, incidental, consequential or punitive damages or for lost revenues or profits, whether or not advised of the possibility of such damages or losses and regardless of the theory of liability.
Third-Party Web Sites
These Terms and conditions are governed by and shall be constructed in accordance with the Laws of England and under the jurisdiction of the English Courts.
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term "cookies" in this policy to refer to all files that collect information in this way.
There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information – for example, this website uses a cookie that stores your Member ID to avoid asking for login info each time you visit. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.
What cookies do we use?
Generally, our cookies perform one of three different functions:
1. Essential cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify customers and ensure they can access any customer only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that they are entitled to.
2. Performance Cookies
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
3. Functionality Cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in.
We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.
We use or allow third parties to serve cookies that fall into the categories above. For example, like many companies, we use outside vendors (e.g. Google Analytics, WebTrends) to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.
4. Remarketing Cookies
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin you can also find information here.
Can a website user block cookies?
As we’ve explained above, cookies help you to get the most out of our websites.
If you do wish to block our cookies then please follow the instructions below to disable them at browser level.
Please remember that if you do choose to block cookies, you may find that most sections of our website or others simply do not work.
How to enable and disable cookies using your browser.
- Click the wrench icon on the browser toolbar
- Select Settings
- Click ‘Show advanced settings’
- In the “Privacy” section, click the ‘Content settings’ button
- To enable cookies in the “Cookies” section, pick ‘Allow cookies by default’
- To disable cookies, in the “Cookies” section, pick ‘Block cookies by default’
- Note there are various levels of cookie enablement and disablement in Chrome.
- For more information on other cookie settings offered in Chrome, refer to the following page from Google: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en-GB
Microsoft Internet Explorer
- Click on 'Tools' at the top of your browser window and select 'Internet Options'
- In the options window navigate to the 'Privacy' tab
- To enable cookies: Set the slider to ‘Medium’ or below
- To disable cookies: Move the slider to the top to block all cookies
- Note there are various levels of cookie enablement and disablement in Explorer.
- For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
- Click on 'Tools' at the browser menu and select ‘Options’
- Select the Privacy panel
- To enable cookies: Check ‘Accept cookies for sites’
- To disable cookies: Uncheck at ‘Accept cookies for sites’
- Note there are various levels of cookie enablement and disablement in Firefox.
- For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
- Click on 'Setting’ at the browser menu and select 'Settings'
- Select ‘Quick Preferences’
- To enable cookies: check “Enable Cookies”
- To disable cookies: uncheck “Enable Cookies”
- Note there are various levels of cookie enablement and disablement in Opera.
- For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: http://www.opera.com/browser/tutorials/security/privacy/
Safari on OSX
- Click on 'Safari' at the menu bar and select the 'Preferences' option
- Click on 'Security'
- To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
- To disable cookies: In the ‘Accept cookies’ section select ‘Never’
- Note there are various levels of cookie enablement and disablement in Safari.
- For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
All other browsers
Please look for a “help” function in the browser or contact the browser provider.
This document was last updated on 26th September 2013